Property Management Moving Forward

The shift from paper to electronic databases is by no means new, however, many property management systems still utilize this dated technique. This causes property managers to become static and inefficient, forcing tenants to hunt property managers down to make payments or file maintenance requests – wasting time and money. Automated systems solve part of the problem. They provide structured electronic databases that assist property managers with data entry, but this is also static and solely dependent on the competency of property management. These systems fail to integrate the most important technological advancements made in the last decade – cloud computing and connectivity.

The healthcare industry is a perfect example. Medical providers accumulated unfathomable amounts of data in paper databases, but did not have a system in place to provide an intuitive, single point of access (POA). The benefits from technologies like electronic medical records (EMR), telehealth services, and mobile technologies are now prevalent; and like the healthcare industry, Property Management is primed for reform. Management companies are seeing the benefits of streamlining operations with dynamic systems that integrate these solutions. Companies like Buildium, AppFolio, and Rent Manager offer some of these features like online access points and tools to help property managers manage resident data. These systems all have one common problem – they focus entirely on making it easier for property management. A tad one sided, don’t you think?

At Rezedent, we’ve designed a solution that considers both sides – An online portal for residents to connect and engage, as well as a portal for property management. Our solution was founded on the idea of creating a social network with integrated property management solutions. We saw the value of creating a single POA that goes beyond property management to connect the community in a way that is only possible in this era of rapid technological advancement. Residents can create profiles that include as much or as little information as they choose, find and connect with neighbors directly through our portal, and utilize tools to make payments or file maintenance requests. Property Managers are able to update new and existing properties, manage a centralized resident database, interact with residents socially, and take advantage of a variety of tools to streamline property management operations. Today’s climate is user-centric, so it was only logical to design a Property Management experience that simplifies operations for both sides.